Customer Support

2wcom Support Center

Welcome to our new support portal that will help you raise support tickets and keeps track of all your open tickets. There are many benefits for you and for us, if you chose to use the support portal:

Direct access to firmware and release notes
Keep track of all your open issues/tickets
Get knowledge articles that provide more insight into our products
Give us feedback about our support
Ask for license upgrades or license keys
Return 2wcom devices for repair

Our support-email account will be closed and we will only use the support portal, beginning with the 1st of june 2023.

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John Doe

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John Doe

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Fred Knudsen - Norddeutscher Rundfunk

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