Customer Support/Revision Service
According to the fact, that 2wcom sets a high standard on customer support, we would like to introduce you to our revision service.
Repair request form
The easiest way to request a repair for your 2wocm device is to fill out following form:
Please send us a brief e-mail under Support indicating the quantity, type and S/N’s of your 2wcom products and we will check if a free update of your firmware or PC control software is available.
You will receive our reply shortly.
To complete our support program, please do not hesitate to ask for new features and facilities according to your 2wcom products as we are in an ongoing process of integrating future technologies to further develop our product range with respect to our customer’s needs.