On current events: trade shows and fairs have been postponed; many businesses are forced to shut down activities. While we expect a general lockdown to be announced any minute now, the 2wcom team has already taken precautions and remains operational. Many of us are working from home to reduce the risk of possible contagion in the office and to be able to continue our work regardless of the current situation. This also helps those colleagues that are needed for “hands-on” tasks like production and hardware support/repairs. We’ve also implemented all measures advised by local and federal health authorities, like keeping distance, disinfecting surfaces and door handles, meticulous hand washing, etc.
While most of us physically are not in the office, you will most likely not even notice it. Our communication tools are not location based, so we can keep in touch, meet online, work remotely, without the need to be in the office in person. If you have been in contact with any member of our team, you can still use the same telephone numbers to reach us. We are determined to get through the current situation as smoothly as possible, while giving you the same level of support you are used to when dealing with us.
Nevertheless, we have to deal with issues beyond our control. Parts of our products are produced in China and Chinese production has only just resumed. Other partners we work with are located in the EU where we expect ongoing lockdowns to cause further delays. In order for you and for us to still be able realize projects, please share your forecast with us, so that we can make sure you get your orders when you need them. If you have any inquiries about current lead times, please feel free to contact us.
The 2wcom team is sending warmest regards & please take care