References : Customer’s opinions
Thank you again for all your support – it is a pleasure dealing with you and your company. Your encoder is really cool.
Athol Wesselink Support Engineer - Africa.
Radio Computing Services Africa. (Pty) Ltd.
I would like to take this opportunity to thank you very much for the competent and fast "fulfillment" of our desires requested. I have already carried out the new features today at one of our remote transmitter sites on top of the mountain (2.225 m) Krahberg/Tirol and it worked out properly.
Florian Muigg, Österreichische Rundfunksender GmbH & Co. KG, Transmitter Operation Tirol
Thank you very much for forwarding the ARCOS Config update instructions to us. It was very helpful to us - and of course to our customer.
We at AlliCE are delighted with this further proof of 2WCOM's customer oriented support and service.
Dipl.-Ing. Ulrich Oberhaus, CEO AlliCE SysTec GmbH (Allied Consulting Engineers), Frankfurt/Germany, Manufacturer of test and research equipment for R&D, production, training and service
All is working very well with the system and the station is currently on-air now several months with the 2wcom system and all is perfect! The audio quality is superb and the build quality of the products is great.
Sean Power, Broadcast Engineer at Broadcast Technical Services Ltd. (BTS), Ireland, Leading distributor of high technology products for the Broadcast Telecommunications industry in Ireland
The advanced FM-RBDS/RDS System, which is made by Germany's 2wcom, adds an impressive range of RBDS/RDS capabilities to the network - it only consumes a bit of bandwidth, but delivers a lot of value. At the same time, Radio-Canada was able to deploy the technology without making a major investment. The 2wcom system has solved a lot of problems for us, while being cost-effective to deploy and monitor.
Charles Rousseau, Leading Engineer in Radio-Canada's Spectrum Engineering Department, Canada
We are very satisfied in running our services with 2wcom equipment. The devices are innovative, leading edge technology, very reliable, have a low error rate, manufactured in high quality and are easy to use.
Your support is carried out by competent engineers and any software changes to special requirements are performed very individual. 2wcom is open for discussions in terms of improvements and always responds quickly to complaints of customers as well. The handling of software modifications and repairs is quick and expeditious.
Beate Köster, Westdeutscher Rundfunk Cologne (WDR), HA Infrastructure Management, Networks and Program Distribution
Thanks for your constant and fast answers, I appreciate it!
Charles Rousseau, Lead Engineer at CBC Radio-Canada
I am very pleased with your products. They are really the best and very reliable, the management interface is excellent and the integrated SNMP solution is very advanced. As I often told you on the phone, your equipment is the "Mercedes" under the broadcast products.
Magid Hassani, Technical Director, Medi1 Radio, Marocco
We have been very happy with the customer support of 2wcom, listening and corresponding to our demands as well as carrying out improvements promptly and integrating those into future updates quickly.
Michael Kerscher, Technical Director, Antenne Bayern, Germany
Besides the outstanding quality of the 2wcom professional audio satellite products, which are especially designed for professional program distribution, we do appreciate the excellent customer service and the exceptionally co-operation with 2wcom, especially in product innovation and customization to our special demands. The DSR01 includes many new features and we were particularly impressed regarding it's easy configuration and operability.
Harald Mathes, Programme Distribution, System- and Project Planning, Hessischer Rundfunk (hr), Germany
Now we have a brand new A20 FM including A20 Lab. A great device which will hopefully establish itself in the market successfully.
Wolfgang Stahl, Technical Manager, Radio SAW, Germany
Response was really in time. It helped us a lot. Thank you very much.
回复很及时，帮了我们很大忙，非常感谢Jjing Wu, Beijing / China
I do like the 2wcom DVB-S Receiver. Particularly the possibility to adjust the audio delay up to 1 second is a very important subject to us because of the adaption to other systems.
Ulrich Reuter, Program Distribution and Transmitter Network Operation, Deutschlandradio Kultur, Germany